Cultural differences can influence the effectiveness of performance feedback in a diverse workplace. The effects of these differences are highlighted in the fourth installment of Integrating Talent, a training video created by TRIEC that follows the fictional experiences of the skilled immigrant Tarek and his employer MetroCan Technologies. (Version français.)
In preparation for Tarek’s three-month performance review, Dana in human resources guides Tarek on how to complete the performance review self-assessment and Henry, Tarek’s hiring manager, receives tips on how to provide feedback. Watch the video to see how each party prepares, what happens during the review and the aftermath.
Tips for Employers
- Not being able to articulate and clarify performance expectations can result in diminished employee confidence.
- Keep cultural differences in mind when communicating performance objectives and feedback to ensure clarity, minimize the risk of misinterpretation and ensure that the intended message has been heard.
Watch the next video in the series: Retaining Skilled Immigrant Talent.