Unspoken workplace norms, rules and expectations can potentially trip up a skilled immigrant’s performance — and the team’s. These cultural differences are highlighted in the second installment of Integrating Talent, a training video created by TRIEC that follows the fictional experiences of the skilled immigrant Tarek and his employer MetroCan Technologies. (Version français.)
Tarek’s initial attempts to connect with people on the team bring mixed results. Watch the video to see Tarek catch on quickly to the more straightforward elements of workplace culture — like the business casual dress code — but he gets tripped up by the unspoken cultural norms.
Tips for Employers
- Understanding, embracing and addressing cultural differences through effective communication maximizes each individual’s ability to build rapport, find common interests, exchange information, persuade and influence others, and achieve results.
- To fully develop a diverse team, it is important to introduce team processes and norms, set clear goals, define roles, and tailor rewards and recognition in a manner that considers cultural differences.
Watch the next video in the series: Manager-Employee and Peer-to-Peer Relations.