By Joseph Fung in the Globe and Mail
Fostering diversity in the work force is more than just a noble and altruistic goal, it’s a bottom-line imperative for any company planning for growth.
A diverse work force can improve employee loyalty, reduce turnover and help to reach a broader base of customers, while the wider range of perspectives can have a significant impact on everything from customer service to product design. That says nothing of the positive impact that cross-cultural communication has on the communities we live in and the world at large.
That’s what makes addressing diversity early on so important. A company that proactively and deliberately attracts a diverse work force at an early stage can hard wire that diversity into its corporate culture.