Congratulations to TD Bank and various individuals for their leadership in championing immigrant employment in the Ottawa Region.
A leading North American bank, TD is committed to being a bank of choice for the diverse communities it serves. An important element to this success is to hire people who reflect the diversity of those communities. This means creating a workplace culture where employees — and customers — feel valued, respected and supported. TD’s diversity agenda, which is driven from the very top executive ranks, centres on attracting qualified skilled immigrants who can communicate with a branch’s customers in their own language.
All managers are mandated to take part in cross-cultural training, diversity, and interviewing and hiring workshops to guard against hiring bias. The bank’s recruitment team weighs financial, technical or customer service experience from another country as well as an individual’s “fit” within the bank over “Canadian work experience”. Hiring managers are counselled by the recruitment team when necessary. Once hired, skilled immigrants in financial positions can take advantage of free training programs to help them gain required certifications or licences. Tuition assistance is also provided for employees who want to upgrade their knowledge and skills through work-related courses.