By Suelan Toye
The more diverse a company’s workforce is, the more loyal, happy and productive its employees tend to be, according to a new study led by a Ryerson University professor.
The commitment to diversity must be more than superficial, the researchers say.
“There are organizations that are doing what research and popular practice tells them to do. They are showing pictures of diverse workers on their website and say they have a commitment to diversity, but they’re not really going beyond what people may see as simply window dressing,” said Kristyn Scott, lead author of the study, The Diverse Organization: Finding Gold at the End of the Rainbow, and a professor with Ryerson University’s Ted Rogers School of Management.
“That’s contrasted with an organization that has woven diversity into every fibre of its corporate culture and business practices.”