Maximizing Cross-Cultural Teamwork

Different cultural norms, rules and expectations in the workplace can affect a skilled immigrant’s performance — and the team’s — as seen in the TRIEC video Integrating Talent: Cross-Cultural Teamwork.

The Integrating Talent Facilitation Guide has the following tips to minimize misunderstandings that can arise from cultural differences:

  • Create a central reference document with definitions of workplace jargon and acronyms for employees.
  • Use clear qualitative and quantitative measures of performance to define and communicate expectations.
  • Provide an orientation on cultural values and behaviours for all employees to set clear expectations of acceptable behaviour and norms in the workplace.

To learn more about how to increase the intercultural competence of your employees, sign up for a free webinar, Increasing Intercultural Competence: Maximizing a diverse workforce, on November 30.