The Human Resources Management Guide for Canadian Information and Communications Technology Companies is a practical tool designed to expand on human resources management principles. It is primarily intended for front-line managers (immediate supervisors) in the information and communications technology (ICT) industry.
The guide helps organizations establish effective human resources management strategies, programs and mechanisms.
The guide consists of 12 chapters, called modules, with practical information on various HR topics, including diversity, hiring, retention, compensation, performance evaluation, training, time management, drafting employee manuals and occupational health and safety issues.
Each module contains downloadable tools to help managers make the most of the information. The information and tools can be used immediately or adapted to suit your organization’s requirements.
In creating the guide, the Information and Communications Technology Council (ICTC) consulted a dozen companies in the industry to ensure it addressed their specific needs, provided concrete explanations for how to implement HR techniques and took into account industry-specific trends and language